Shipping Policy

At The Shop, we make it a priority to process your orders within 48 hours. You will receive a shipping confirmation via email. Please allow for additional time for Tracking.


  • FREE Shipping for items over $150
  • CALCULATED Shipping for orders under $150

Shipping Restrictions- A street address is required for all orders. Alaska, Hawaii and/or APO/FPO military addresses. We are currently not accepting orders outside the 48 Contiguous States.

Delivery Times- Most of our products are shipped directly from warehouses all over the country. Stocked items will usually ship within 72 hours. Shipping times for other items will vary. Oversized items may require additional shipping time.

Curbside Delivery- Orders are delivered to doorstep. Service does not include delivery up steps, or to an apartment door and does not include assembly, unpacking or removal of packaging. 

Product Terms & Conditions- It is the obligation of the customer to meticulously inspect all products upon delivery. In case the package or item is damaged, please refuse delivery of that item. If a product is found to be damaged or defective, it should be noted in writing on the delivery papers before signing.  It is the responsibility of the customer to inform "The Shop" within 24-hours either by phone at 732-252-9900 ET or by email to Damages not noted on the delivery paperwork or after 24 hours of delivery will not be the obligation of the delivery agent or The Shop by Holly Volpe.

ADDITIONAL QUESTIONS- For any additional question please use our CONTACT FORM. We welcome comments, reviews and  suggestions. Thank you for choosing to shop with us!